Online Privacy Policy

Last updated: December 1, 2025

1. Overview

Your privacy matters. Novel Advice collects only the information needed to deliver coaching, courses, supplemental materials, and community support—and we treat your writing and personal information with respect and confidentiality. This Privacy Policy explains what we collect, why we collect it, and how it’s used.

By using any Novel Advice service, you agree to the practices described below.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily share, such as:

Name, email address, and payment details

Account login information (if you create an account)

Manuscripts, writing samples, or materials you send for coaching

Messages sent through contact forms, email, or community platforms

Enrollment details for courses and subscriptions

Information Collected Automatically

When you use the website or course platform, basic technical data may be collected automatically, including:

IP address

Browser type and device information

Pages visited

Cookies (for functionality and analytics)

Payment Information

All payments are processed through Stripe, a secure third-party provider. Novel Advice never receives or stores your full credit card details.

3. How We Use Your Information

We use your information to:

Provide coaching sessions and deliver edits or notes

Enroll you in courses and manage your course access

Maintain and improve the Novel Advice community

Process payments and manage subscriptions

Communicate with you about services, updates, or support

Improve the website, offerings, and user experience

Send optional newsletters or marketing emails (you can unsubscribe anytime)

We do not sell your information. Ever.

4. Manuscripts, Writing Samples, and Coaching Materials

Anything you send for feedback—drafts, outlines, ideas, questions—is treated as confidential.
Your materials will never be shared, published, or used for any purpose outside your coaching or evaluation unless you provide written permission.

5. Sharing Your Information

We may share data only with trusted third-party providers who help us run the business, such as:

Payment processors

Course hosting platforms

Email service providers

Scheduling tools

Community platforms (e.g., Circle, Mighty Networks, etc.)

These providers only receive the information needed to perform their services and must keep it secure.

We do not share your personal information with outside parties unless:

You give written consent

It’s required by law

It’s needed to protect the rights, safety, or security of Novel Advice or its users

6. Cookies & Tracking Tools

Like most websites, Novel Advice may use cookies or analytics tools to:

Help the site function properly

Remember your preferences

Improve course or community experience

Analyze how the website is used

You can disable cookies in your browser settings if you prefer.

7. Data Storage & Security

We take reasonable measures to protect your information. However, no online system can be 100% secure.
We recommend using strong passwords and keeping your login information confidential, especially for courses and community access.

Your data is stored only as long as needed to provide services or comply with legal requirements.

8. Children’s Privacy

Novel Advice is not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn that we have done so, we will delete it promptly.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Update or correct your information

Request deletion of your data

Opt out of marketing emails

Request a copy of your stored data

To exercise these rights, email [email protected].

10. Third-Party Links

Novel Advice may link to external sites, resources, or tools. We are not responsible for the privacy practices of other websites. Please review their policies separately.

 

11. Communities, Chat Areas, and Bulletin Boards

Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. 

12. Choice/Opt-Out

The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at , including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

 

13. Security

Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the Internet. By transmitting any such information to the Company, you accept that you do so at your own risk.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page. Continued use of the site or services means you accept any changes.

12. Contact

If you have questions about this Privacy Policy or want to request data changes, contact: [email protected].

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